Sage DacEasy questions & answers

Keep an eye on various aspects of the company's finances
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Question by MU
4 views
November 2, 2024

Im getting this error but don't know how to fix it. Can someone help or can I hire someone to fix this for me?

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Question by TRYSH
62 views
March 7, 2023

WE USE THE ORDER ENTRY AND ACCOUNTING INTERFACE. HAD TO RE-INSTALL SAGE AND NOW SHIPPING ORDERS FROM OE MODULE WHEN YOU PULL UP THE INVOICE IT HAS A BUNCH OF LINE ITEMS FROM 2010 INVOICES RANDOMLY AND INCOMPLETELY INSERTED INTO THE INVOICES. HAVE TO GO INTO EACH INVOICE AND DELETE THESE OR IT PRINTS ON INVOICES. HELP!!

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Answer by Saumya Sharma

It sounds like there may be an issue with the re-installation process. You may want to contact the Sage DacEasy support team for assistance in resolving this issue.

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Question by nafisa dalal
167 views
January 25, 2023

i have daceasy version 11 running on windows 7 can i upgrade to windows 10

Pooja Bajaj
Answer by Pooja Bajaj

Yes, you can upgrade to Windows 10.

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Question by Dan
728 views
January 30, 2017
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Answer by Robert Polubinski

The latest version of the Sage DacEasy is 2015.1. I've found this information on the system requirements page provided by the developers of the application.


Since the requirements take a lot of space, I recommend checking the following link which will provide the minimum, recommended as well as additional instructions regarding the pre-configuration of the software.


Here are some system requirements in case you can't access the website:

  • Minimum requirements


    Pentium III or equivalent microprocessor running at a minimum of 1.5 GHz
    512 MB of free RAM
    Supported platforms Windows Vista, Windows 7, 8, and Windows Server 2008
    Sage DacEasy supports both the 64-bit and 32-bit editions of Windows 7, Windows Vista, Windows Server 2008, Windows Server 2008 R2
    Note: Windows XP, Windows 8 Metro interface, and Windows Server 2012 are not supported
    Note: Windows Terminal Services and Windows XP fast user switching not supported
    Mouse or compatible pointing device
    Hard disk drive with 80 MB of hard disk space available for a single module, plus 50 MB for each additional module
    VGA Display (256 or more colors) with at least 1024 x 768 resolution
    Microsoft 7 or higher
    Note: Additional disk space is required if Microsoft Internet Explorer needs to be installed

  • Recommended requirements

Pentium IV or equivalent microprocessor at 3 GHz or higher
1 GB of free RAM
Windows Vista, Windows 7, 8, and Windows Server 2008
Sage DacEasy supports both the 64-bit and 32-bit editions of Windows 7, Windows Vista, Windows Server 2008, Windows Server 2008 R2
Sage DacEasy supports both the 64-bit and 32-bit editions of Windows 8, Windows 7, Windows Vista, and Windows Server 2008
Note: Windows XP, Windows 8 Metro interface, and Windows Server 2012 are not supported
Note: Windows Terminal Services and Windows XP fast user switching not supported
Mouse or compatible pointing device
Hard disk drive with 80 MB of hard disk space available for a single module, plus 50 MB for each additional module
1280 x 1024 (16-bit high color recommended for the Business Center) screen resolution
Microsoft 7 or higher
Note: Additional disk space is required if Microsoft Internet Explorer needs to be installed


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Question by Guest
427 views
August 11, 2014

Can the data from version 16 be exported into the Excel format?

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Answer by Sean Hill

No, the data can't be exported to excel in version 16. There have been reports that if you export the data to an Excel file, it will look completely different and a lot of rework needs to be done in order to make it look fine. This is time consuming and will offer incomplete results. Try to export to another format and then import the data to Excel.

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Question by Guest
375 views
September 15, 2014

Is Daceasy v.18 single version or network version? We have over 100 files in Daceasy v.12 (Network version). How to convert to Daceasy v.18 (Network version)? Are there any problems?

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Answer by Sean Hill

Theoretically, it shouldn't be any problem upgrading from one major version to another as long as the applications are optimized to support each other. However, if you have problems I would like to advise you to backup the data in version 12 and then perform the upgrade or install version 18 (if it's still available) and then use the import function to update the database. This is a safer way because in case it doesn't work, you still have the database backup and version 12 can be re-installed.

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Question by Davin Panday
362 views
May 19, 2016

I'm running Daceasy 2012 on a single point of sale machine. I have a Star 512 USB receipt printer attached and is working fine. I also have a HP DeskJet printer attached to the same system via USB and I want to incorporate that into the DacEasy so I can print large bills or Quotes when I need to. Need to do this urgently. Please advise. Thanks.

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Answer by Sean Hill

I've downloaded a user guide where various information about the installation procedure is presented. You can also find out how to configure a new printer as well as various printing modes and codes.


Basically, you should do the same as you did for previous devices, but if you need additional instructions, download the PDF below to learn how to connect and set up:

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Question by Ezoke Solomon
246 views
February 4, 2018

How do I download DacEasy version 21.0 to review before making a decision to buy or not to buy? I want to know the features before buying.

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Answer by Sean Hill

This is extracted from the DacEasy page:


Sage DacEasy will continue to support its customers on Sage Business Care and no new release is planned at this time. If you wish to go to a more current product, see what the migration process looks like and get the answers to many of the questions you may have, visit our Sage DacEasy Migration Resource Center. Contact Sage DacEasy at 800-937-9951 with any questions you have on your current product. Sage DacEasy no longer sells new software licenses.


As you can see in the paragraph above, you can't purchase or install DacEasy anymore since I believe it has been retired. You should look for other Sage products since they might have incorporated DacEasy's functionality.

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Question by ROD CASSIDY
196 views
July 30, 2018
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